RE: How to handle Credit Card Refund
If no inventory is being returned, have you considered a return via Receivables Transaction Entry.
View ArticleRE: How to handle Credit Card Refund
That is what we are doing at this time - however, it appears that we still owe them if we use a RETURN. Are we missing a step in the process to get it applied to the Credit Card?
View ArticleCompany Databases in Reporting Tree of Management Reporter
Hello:We have twenty company databases. The first segment of our chart of accounts represents each of these companies. The chart of accounts within each company, therefore, represents only that...
View ArticleRE: How to handle Credit Card Refund
Bill, when you enter a return, you have the option to also enter an amount paid back to the customer. If you are entering it directly in receivables, you would enter this in Credit Card on the bottom...
View ArticleHow to handle Credit Card Refund
Client has presented an issue that I am not clear on how to handle.1. Customer is invoiced for 1,0002. Customer uses Credit Card to pay 1,000There upon the customer balance is ZEROTwo months later the...
View ArticleRE: An Unknown error occurred when initializing the conversion GP 2015 R2
My fix was that the ODBC was not named correctly - changed that and upgrade went fine.
View ArticleAn Unknown error occurred when initializing the conversion GP 2015 R2
I was doing my first upgrade to GP 2015 R2(14.00.0952) from 11.00.2248(GP 2010) and immediately when it starts to upgrade the DYNAMICS database I receive this message "An Unknown error occurred when...
View ArticleRE: Salesmen Available Reports
deanne0917:This report is good for an overall look but I need to drill down to the item level per invoice !!!
View ArticleRE: Fixed Assets Setup
We started this early this year and we are now starting to import data. There was an option in setting up 'book' to 'mark auto add book info', this was not ticked. So I think that's why I was not...
View ArticleRE: MR error
Hello Andy,Thank you for the details of the issue. I have only found one report of that error ever reported, which occurred when using Currency Translation in a MR 2012 report with the Legacy provider...
View ArticleMR error
Has anyone run into this error in MR? It's a new one on me. System.Data.SqlClient.SqlException (0x80131904): Arithmetic overflow error for data type smallint, value = 49711. at...
View ArticleRE: Commission error
I think this will work to solve my problem and will try it, but one last question for now. Entering the order with the deposit, I am assuming that the order will sit there until we convert it to an...
View ArticleCommission error
I am new to GP and am having a problem understanding the commission process. The problem arises when there is a down payment on the job and when the final amount is invoiced, the commission is being...
View ArticleRE: Management Reporter Row format issue
Jake, how can this be corrected when you're trying to create consolidated reports for companies with different account structures? The report will run but the dimension settings are not saved.
View ArticleManagement Reporter Row format issue
I imported a new company into MR and ever since all of my row formats are not displaying the accounts/account ranges. The only thing I see are plus (+) signs in all the rows and can no longer see the...
View ArticleRE: Golden Rule of Reporting Trees
You don't actually need to use any ampersands in trees in MR. If specifying a particular dimension (say location) all you need to do is add that dimension and nothing else.
View ArticleRE: GL batch stuck with "printing" status
Hi Naga,Using the script from the first link, I had to move the use [company database] before the variable declaration in order to make it work.Using SQL Server 2008 R8Cheers
View ArticleGL batch stuck with "printing" status
Hello,We have 2 general ledger batches that a user was attempting to print. They are both now stuck, with the status of "printing". They are not appearing in batch recovery and we cannot access them...
View ArticleRE: Salesmen Available Reports
Please provide the required template, and we will help accordingly.Your feedback is highly appreciated,
View ArticleSalesmen Available Reports
I am looking for a report that will give me all the sales by Salesman showing the profit marginsper invoice TY
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