Josh, I understand that Office is not a requirement for MR, but to be fair, the client is using the MR on a machine that is a Terminal Server as they have two executives out of the country that access the system remotely and there is no way to make GP / MR run on Web Client that we have figured out - so in addtion to MR / GP they are also running Office apps.
Not the best -- but only two users - so we figured it was worth the risk - all our other 'larger' MR users are running desktop access and we have had ZERO issues. This was a weird issue and we had to make it work with what we had to work with.
Your comments are correct and we do try to always follow the rules (?) recommendations, but this was a one off - hope -
Thanks for the feedback and the links to the KB's
