Hello,
We have one end-user that is not able to open the Smartlist window. An administrator can use the affected user's GP instance and it opens just fine. If the affected user goes on another PC where Smartlist works for others, it still does not open.
Upon clicking the Smartlist icon (in both the menu, and also the shortcut), it simply greys out and nothing happens. It does not show up in Task Manager, so that tells me it's not hidden, as other forum posts have mentioned. I followed all the advice in the following link, to no avail:
https://community.dynamics.com/gp/f/32/t/121034
I've tried the SQL fix mentioned here as well: https://community.dynamics.com/gp/f/32/t/150929
Any other ideas from anyone?
Thanks!