We have GP 2013 integrated with TMW for our driver, the system is integrated. So, the system created a batch for last payroll cycle, but when I try to posted the Batch I get the following issue "Journal Entry has been used, please enter another."
I looked for the JE # in the Journal entry inquiry and the JE# has already been posted, so I understand that its not letting this batch post due to the JE# being duplicate. But how do I change the JE# without having to delete the batch and post it manually, and even then would that be recomended?
Any help would be appreciate it, I'm fairly new to GP.
Thanks, Patricia