Hi everyone,
We are having a small problem with payments in GP. We created invoices to be imported into GP using Integration Manager. Everything imported correctly. But when we went to apply the payment, it used an incorrect account for accounts receivable. I know that we have GP Sales Order Processing setup for accounts to be posted by item, but these invoices had no items with them. Also, I checked and we have all of the accounts set up correctly in the the Posting Accounts window. I am wondering if the item setup affected how the payment was applied.
If there is no inventory item that goes with the invoice, where does GP pull the account from?
Or am I thinking about this completely wrong and is this a problem with how we set things up in the integration?
Thanks,
RM82