Greetings:
I have an issue where an AP check was issued on paper, but no sign of it anywhere in GP. Thus, a second check was issued a week later successfully. We’ve got copies of both checks from the bank so we know it was indeed issued and recipient cashed both checks.
Thankfully this is only a $15 transaction… We’re using Mekorma MICR for our AP checks. I’ve searched the Checkbook tables, AP open & history and reviewed all my audits but cannot find this check anywhere in GP (#3004480). A week later, another check (3004487) was printed/posted for the invoice supposedly paid on 3004480.
I verified that the AP setup does not allow for documents to be deleted once printed. Anyone have any idea how this could have happened? It’s been a while, but is there an option to delete a check batch after checks are processed?
Thanks in advance!