Hi Bill,
I remember a few years back our partner saying that Microsoft did not recommend the "conversion/generation" tool for the customers as it was apparently a little tricky to use...
Maybe this is no longer the case.. but have you looked in some of the blog posts here :
community.dynamics.com/.../how-to-use-the-microsoft-dynamics-gp-word-template-generator
www.erpsoftwareblog.com/.../gp-reporting-tip-turn-gp-report-word-template
blogs.msdn.microsoft.com/.../feature-of-the-day-word-template-generator