Hi,
I think we found the cause of this problem. We did not experience this problem until upgrading to GP 2013.
We have just closed a year end for a another company with multiple entities and some entries were not posted to retained earnings. The account segment is 999-9999999-999 where the first segment represents the entity. Similar to the original problem posted Feb 2 2106.
In both cases the following was true:
All entities close to the same retained earnings account in this case 005-3700000-016.
A entry was posted to retained earnings for entities where the first segment of revenue and expense accounts was less than 005.
An entry was not posted to retained earnings for entities where the first of segment revenue and expense accounts was greater than 005.
Our plan is to change the first segment of the retain earnings account to a higher value.