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Payable Check Printing

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Payable Cheque display - thought I understood it pretty well and I was pretty sure it was clear ( well as clear as it can be considering the way it is designed ) and I figured that since I had been at this for way too many years and never heard a complaint from a single vendor that all was right in the world of the Payable Cheque.

Not so . . . Today I got my first Vendor complaining 'I don't see where you paid this invoice.  The cheque remit shows the invoice but it says you paid zero to that invoice'

Wow . . . ok, is it me or is the format that hard to understand?

Maybe I am just soft in the head, and have convinced myself that the is good format and we should just tell all the vendors that this is how it is done.

Issue
I told the client 'oh, no you will not have any complaints and if you do I will go to Microsoft for you and see what we can do'   That was 2 months ago we set up the format and produced cheques, the client does not like them, but I was not about to 'recreate' the cheque format - heck we have been using it for years.

So, am I wrong?  Is there a better way?


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