I have been tracking a sporadic problem in one of our companies on GP 10.0 SP2 where new Sales Orders are being assigned previously used Master Numbers (or the exciting new behaviour of no Master number being assigned at all).. This has the effect of "relating" SOP documents that should not be (related). Yesterday "KB856311 - Multiple customers have documents that reference the same master number in Sales Order Processing in Microsoft Dynamics GP" was released, demonstrating that I am not alone in my pain.
There is no cause mentioned in the KB. Has anyone else been tracking this as a BUG? This is only happening very infrequently and we have third parties in place and customized triggers on SOP10100. There are many points of failure to trace.
I am about to implement a trigger on INSERT and UPDATE to SOP10100 on the Master Number field. If anyone else has tracked (and hopefully fixed) this issue, any suggestions and/or methodolgies would be greatly appreciated.